Incident Response and Business Continuity

At DriverAI, resilience is at the heart of our operational philosophy. We recognize that no system is immune to risk, which is why our Incident Response and Business Continuity programs are designed to anticipate, withstand, and rapidly recover from potential disruptions. Our approach begins with preparedness — implementing layered defenses, clear escalation protocols, and ongoing readiness exercises to ensure our teams can act decisively when needed. We continuously monitor our environment through advanced detection systems and centralized security operations, enabling swift identification and containment of any unusual or malicious activity before it can impact customers or operations.

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Our Incident Response Plan (IRP) outlines a structured, repeatable process for identifying, analyzing, mitigating, and resolving security incidents. Under the guidance of our Chief Information Security Officer (CISO), trained response teams coordinate across departments to ensure that containment and recovery actions are performed efficiently and in compliance with regulatory obligations. Post-incident reviews are conducted to identify root causes, strengthen controls, and prevent recurrence — turning every event into an opportunity to further enhance our defenses. Transparency is central to this process; in the unlikely event of a data-impacting incident, we are committed to timely communication and accountability.

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Complementing our incident response capabilities, DriverAI’s Business Continuity and Disaster Recovery (BC/DR) programs ensure the continued delivery of our critical services even during adverse conditions. We leverage redundant systems, geographically diverse data centers, and robust backup strategies to minimize downtime and data loss. Regular testing and simulation exercises validate our recovery time objectives (RTOs) and recovery point objectives (RPOs), ensuring readiness across all business functions. Together, our incident response and business continuity frameworks form a resilient foundation that enables DriverAI to maintain customer trust, uphold service reliability, and adapt to an ever-evolving threat landscape.